Our standard fee is 20% of the value of the wallet, only if we are successful. Zero otherwise
If your wallet is valued over $100K USD, then we offer a lower fee of 15% for an initial phase of tests.
(generally takes around a week).
If that fails, it indicates the password is more complex or uncommon. We will reach out to you to discuss reverting to our standard fee for further rounds of attempts.
Sending data via email is not particularly secure.
If you are sending us the file for a high value wallet, it's best to use PGP for secure transmission of information. This ensures that no-one can read your message except for us.
We use the Mailvelope Chrome extension along with GMail for sending/receiving PGP encrypted messages
Here is our public key:
-----BEGIN PGP PUBLIC KEY BLOCK-----
Version: GnuPG v2.0.22 (MingW32)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=qtX1
-----END PGP PUBLIC KEY BLOCK-----